Legal

Terms of Service

1. Agreement

By engaging SendFlux Media for services, you ("Client") agree to these Terms of Service. These terms govern your use of our email marketing management services provided through sendfluxmedia.com.

2. Services

SendFlux Media provides white-label email marketing campaign management on a monthly retainer basis. Specific deliverables are determined by the plan selected (Starter, Growth, or Scale) as described on our pricing page at the time of purchase.

3. Payment Terms

• Retainers are billed monthly in advance
• Payment is due at the start of each billing cycle
• All fees are non-refundable once a billing cycle has begun
• Failure to pay may result in suspension of services
• Prices are subject to change with 30 days written notice

4. Cancellation

Either party may cancel services with 30 days written notice sent to [email protected]. Cancellation takes effect at the end of the current billing cycle. No partial refunds are issued for unused days within a billing period.

5. Client Responsibilities

The Client is responsible for:

• Providing accurate information and timely access to required email platforms and accounts
• Ensuring all email lists used are legally obtained and comply with applicable laws
• Reviewing and approving campaign content before sending
• Maintaining ownership of and responsibility for their domain reputation

6. Intellectual Property

All campaign copy, templates, and creative assets produced by SendFlux Media for a Client become the property of that Client upon full payment for the month in which they were created. SendFlux Media retains the right to use anonymized campaign performance data for internal benchmarking.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared in the course of the engagement. SendFlux Media will not disclose client or end-client information to third parties without written consent.

8. Limitation of Liability

SendFlux Media is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability in any circumstance is limited to the fees paid for the month in which the issue occurred. We do not guarantee specific open rates, click rates, or revenue outcomes, as email performance depends on factors outside our direct control including list quality and market conditions.

9. Compliance

SendFlux Media operates in compliance with CAN-SPAM, GDPR, and other applicable email marketing regulations. Clients are responsible for ensuring their contact lists and marketing practices comply with applicable laws in their jurisdiction.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through good-faith negotiation before pursuing legal remedies.

11. Contact

Questions about these terms? Reach us at